There is a higher cost associated with exceptional treatment, and you want to hire the best not the cheapest. Knowing you have chosen a reputable clinician for your treatment will ensure satisfaction in your results.
Consultations
A consultation for laser treatment is mandatory before scheduling an appointment. Consultations are generally 15 minutes and informational only. If you must reschedule a consultation, we kindly ask that you provide at least 48 hours notice. The fee to hold a consultation is $50.00, but the full amount will be applied as a credit towards any service booked.
Exceptional Service, Care and Facility
When you make your appointment, you have reserved the very highest quality clinician and facility possible. Due to the uniqueness of each individual and your desired outcomes, you must call our office to book an appointment. No walk-ins are permitted.
We Do not Overbook or Double Book
You will have a personal appointment just for you. We provide individual appointments with adequate time for personalized service and attention to detail. Unlike offices who schedule 5 patients at a time in different rooms, or have long waiting room times, we run on schedule and see one client at a time.
You are Given Exclusive Time for your Quality Service
Because we care about personalized service for all clients, arriving 15 minutes late or more for an appointment will result in cancellation or rescheduling of your appointment, and a fee will be charged to cover the lost time. For all procedure appointments, a credit card is required at the time of scheduling.
Once your appointment has been made, you will receive a reminder call/email and or text.
Cancellations
If cancellations or changes are made within the required time frame, no fees are required. Please call 949-577-9179 to change or make a cancellation.
OTHERWISE FOR LATE NOTIFICATIONS OR NO-SHOWS, THE RESERVATION FEE IS FORFEITED. For NO-SHOWS the full amount of your treatment will be required.
We required 48 hours as notification of cancellation or rescheduling.
Visitors and Children
Standard industry guidelines do not allow observers in the procedure room. No one is allowed in the room during a procedure in an effort for sterile and safe practices.
Family or friends can remain in the waiting room if desired. They are also welcome to participate during consultations.
The entire office, including waiting room is not equipped for children or babies. Child care arrangements must be made prior to all appointments or your appointment will be forfeited and rescheduled.
